#1 Social Monitoring Tool

Build better customer relationships everyday. Start social monitoring of the conversations around your brand right now.

Achieve Your Business Goals with Social Monitoring

Monitoring of your reputation involves carefully listening on the web and social media platforms for conversations that include mentions of your brand or business. If you want your business, brand, or company to grow, it’s crucial to use social monitoring to manage your social media accounts prominently and professionally. You need to keep an ear to the ground and listen carefully to your audience.

Monitoring your prospects’ conversations on social media has endless advantages whether they’re talking to you or about you. Social media monitoring can help you to build a better community, manage your online reputation, and balance your customer support efforts.

The Benefits Of Social Monitoring

Media monitoring can be incredibly valuable to your business in the long run. When you carefully monitor the conversations of your target audience about your business, you can:

- Respond to the customer complaints promptly.

- Build better business decisions and make a robust strategy.

- Grow your brand and evaluate the impact of your marketing campaigns.

- Enhance customer experience and improve brand awareness.

- Jump into the the conversations about your business to raise awareness of your brand.

- Listen to the feedback that will help you develop products and services that accurately fit your customer's needs.

How To Start Monitoring Social Media Conversations?

Social monitoring does not have to be difficult, costly or time-consuming. When managed well with the right tools and tactics, it can enhance your brand reputation, customer service, as well as the overall recognition of your company. Below are steps to start social listening of what people are saying about your brand assuming you’ve already gotten the right tools:

- Set up a goal that you want to achieve, like how much traffic do you plan to engage with the social media campaigns.

- Start creating a brand image across multiple social channels and build social media marketing strategy to achieve maximum results.

- Trigger real-time engagement by scheduling bulk social media updates across multiple channels.

- Begin with monitoring responses for every update across all platforms.

How To Pick The Social Monitoring Tool?

To answer this question, you need to choose some social media platforms you’re interested in the most. Determine your goals and the information you’ll need to gather to reach them: who you’ll be monitoring, how long will you be tracking them, how you will act after receiving the required data.

Compile a list of the function you want to see in a tool. Take into consideration the budget, interface, customer support – all the characteristics you consider essential. Research tools using comparison sites or googling, and create a shortlist.

Social Monitoring With Social Searcher

Social Searcher is a monitoring tool that tracks all the user actions on Instagram, Facebook, Twitter, YouTube and many more. When you enter keywords in the social media search engine, it will provide results for social mentions across all the major social media platforms. You can decide to order results by Date or Popularity. You can also filter to narrow your search results by Sentiment, Post Types, and Social Networks.

It's very helpful to set up Free email alerts to track new results or start with Premium Monitoring to save all history of the mentions and get access to additional features.