#1 Brand Monitoring Tool

Full control over the reputation in one social and web tracking tool. Start your brand monitoring right now and grow safely.

Grow Your Business with Brand Monitoring

Every business needs the right reputation and customer awareness with the positive vibes around it. Small business and big corporates would have happy and unsatisfied customers at every moment of their life cycle, that’s the fact, and there is a huge opportunity to stand out in the competition by responding to the customers feedback in the right way on a scale to become truly successful.

Good reputation starts with the positive mentions in web blogs, niche resources and posts in social media networks. Negative feedback should always be addressed correctly and leaving unanswered online criticism can end up with a big hole in your users acquisition funnel. Customers today are picky with so many offers on the highly competitive market and intentionally searching for negative information about the potential service or product supplier is a rule of thumb.

Why Brand Monitoring is Crucial?

Brand monitoring is primarily focuses on tracking conversations about your product or company on the web and social media, aggregating all data in a meaningful way with actionable analytics. Apart from the standard use cases like tracking the marketing efforts and crisis management, social listening can also help you to engage and support potential or existing customers.

Customers support

Monitoring your brand online makes it possible for you to know what is being said about your business and provide accurate feedback to the customers. Measuring sentiment of the posts is a perfect way to track your reputation dynamics over time and pay attention to the viral positive/negative spikes in the buzz.

Social sales

If you can successfully leverage brand monitoring and execute exceptional customer support, it’ll have significant marketing effect for a product or service. Your sales will start growing as your brand speaks for itself on social media.
Feed your sales team with the fresh source of leads: people with the relevant interests are more likely to become your future customer.

Market share

Media monitoring can help you to reveal your competitive position among other similar businesses and brands, and this can help you to differentiate your brand by learning on their mistakes and uncovering successful strategies.

Monitoring your Brand on Social Media

Social media networks proved to be the best communication channels for any brand to reach customers in a more convenient and personal way. A lot of customers prefer to share their opinion about the brand, product complaints and other concerns using these social platforms.
It’s a great way to learn more about possible improvements, engage brand ambassadors and generate leads by being proactive in the social comments. You can grow your business significantly if you pay more attention to the users support.

Monitoring your social media mentions is essential because the platforms are filled with people’s opinions, thoughts, your competitors’ promotion, and more.
Some of your customers may be expressing disappointment about your products or services, while some other potential clients may be looking for the type of service you offer. Reacting promptly to both situations can give your business a positive outcome. You’ll be missing all there priceless insights without social media monitoring of your brand.

Why You Should Monitor Your Brand on Web?

You can keep track of the negative reviews, advertising, and keywords through web monitoring. Make sure that your trademark is not faked, there are no misleading advertising posts or opinions by black marketers.

Take a full control over the reputation within one social monitoring and web tracking tool to save time and money. Web monitoring helps companies to stay on top of their recent mentions, while also providing a detailed insights about their competitor’s marketing strategies through analyzing their online activities: guest posts opportunities, market influencers, industry forums and news sources.